Shipping & Return Policy
SHIPMENT
Molli3 aims to ship all orders within 15 working days after receiving the payment of the order. However, as every product is individually handmade, a strict delivery time cannot be guaranteed. If the delivery will take longer than expected, the customer will be notified immediately.
Your order will be shipped by POST NL. So when it leaves our shop you will receive a tracking number via e-mail that can be used to track your order. Molli3 shall not be liable for delays caused by customs or local authorities or other delays associated with the Buyer's importation of the goods.
SHIPPING COSTS
The following shipping costs are charged for deliveries:
The Netherlands
Standard delivery with tracking: €5
Free shipping on orders over €150
Rest of Europe
Standard delivery with tracking: €10
Free shipping on orders over €150
Rest of the world*
Standard delivery with tracking: €20
*Please note that for orders shipped to non-EU countries, custom fees and duties may be charged upon arrival which are not included in the prices.
RETURN POLICY
All our products are Made-to-order and can not be cancelled and are Non-Returnable and Non-Refundable. Be sure of your design and size before placing an order. If you want to change your order, please contact us via chat or e-mail within 24 hours of purchasing, so we can do this for you.
We want to make sure you love your order. If you are not fully satisfied with your purchase upon arrival, please notify us immediately and we will attempt to correct the situation for you.